Airline Complaint Letters

Privacy Statement

During your visit to this website, Airline Complaint Letters may collect personal data about you, either directly (where you are asked to provide the data) or indirectly. Airline Complaint Letters will, however, only use these personal data in accordance with the purposes set forth in this Privacy Statement and is committed to safeguarding the personal information collected. Airline Complaint Letters only collects personal data which it requires to be of service to you, for the purpose of collecting web statistics and to fulfill its required obligations.

Airline Complaint Letters may gather and analyze information regarding usage of this website, including domain name, the number of hits, the pages visited, previous/subsequent sites visited and length of user session. This information may be gathered by using a cookie. A cookie is a small text file placed on your hard drive by our web page server. You can choose whether or not to use a cookie by altering the settings of your browser. A cookie will make the use of this website faster and easier.

Airline Complaint Letters can through the use of this website collect and analyze, with the inclusion of the domain name, information about user behavior such as the amount of hits, visited pages, previously visited or subsequently visited websites and the amount of time spent on the Airline Complaint Letters website. Airline Complaint Letters does not collect personal data (such as your name, email address etc.), unless you choose to specify this information while using the Airline Complaint Letters website.

The Airline Complaint Letters forms ask clients to provide us with information such as your name, email address. In the event that you choose to use the Airline Complaint Letters service, Airline Complaint Letters will require that the user provides us with that information. Airline Complaint Letters will take necessary technical and organizational precautions to secure your personal data against loss and against any form of unlawful processing.

In accepting our Terms and Conditions and relevant policies, it is agreed by you that we may contact you via e-mail with newsletters and details of other relevant products that we may from time to time offer.  You can request that we do not contact you in this way at any time.

This website contains links to other sites that are not a part of Airline Complaint Letters. Airline Complaint Letters cannot be held accountable for the privacy practices of these other sites and the manner for which they use personal data.

Airline Complaint Letters will remove personal data as a result of a request by a user of the website. This will be subject to the visitor having fulfilled their (financial) obligations. A user may also request the modification or adaptation of personal data via e-mail.

Airline Complaint Letters reserves the right to modify sections of this Privacy Statement at any time. Please check this statement from time to time for any changes.

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Claire, Camille and Gabriel are here to answer all your questions. Don't hesitate to contact us anytime.